Titan Bank E Hubbard St, Mineral Wells, Texas

Titan Bank Reviews

3.6 stars based on 12 reviews

Featured Comments:

• L

  Lindsay Gilligan

  5.0

  Thank you folks for being diligent with your process in dealing with a possible fraudulent transaction on our account.

• D

  Danny Caraway

  1.0

  This bank is worst they discriminate they canceled my account because I used night drop box that doesn't work yet it did several times she tells me it's to much work for them so they don't use it and that's why my account was closed I'm filling on them for discrimination I think the lady did not like poor people

• K

  Kelly Honey

  1.0

  Was referred to this bank by a company that was doing some financial work for us. I deal with 4 other banks and about 12 different bank accounts with those banks. I do all online banking with those banks, two of which are credit unions. I am used to all types of banking apps and such. I will say that Titan bank has the most awkward banking apps in the country. Why do you have 2 apps? One for only mobile deposits and the other for all other banking. This makes no sense. They send all emails through encryption. Which I appreciate but why do you have to have a separate password for that too and then you get another email to activate that password. The steps and hoops you have to go through to set up an account and do business with is extremely difficult to say the least. Then I make an initial deposit and it does not show up on the bank account side as pending or anything. I get an email but it is asking for another password. UGH!!! So I call today. Mallory was nice and cordial. I know she works there and cannot say why they do things they do but it is very frustrating. They are holding a check I deposited for 7 business days. It is coming from a well known institution. I know banks hold checks and then use the money for interest and trading at night. Why can you make a cc purchase and the charge shows up right away but they get to hold your checks for 7 business days? Highway robbery. Think very hard about getting an account at this bank. I followed a recommendation but should of went locally instead. My mistake. Very unhappy with this experience.

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