Truist Seminole Blvd, Seminole, Florida

Truist Reviews

2.8 stars based on 33 reviews

Featured Comments:

• N

  Numix

  4.0

  Good for non-complex issues. Like basic deposit/withdrawal. No other personal experience to go off of. So you should heed others reviews if you need anything other then that.

• c

  christian michener

  1.0

  Rude customer service and employees have an overall bad attitude. We will be closing our accounts with them.

• V

  Vishwanthan Srinivasan

  1.0

  To whom it may concern, My name is Vishi Srinivasan and I have to unfortunately agree with Cindy de haan on this branch. I myself had a bad experience last year when I was waiting for a good 10 minutes to get my credit card account accessed. There were two tellers inside and they were busy. I asked the branch manager or the assistant branch manager to help me out. They said they can't and they merged banks and she doesn't have the access and training to help me out at all. This is beyond ridiculous. On the top of that I had to explain to different teller over three times I am having trouble in registering and accessing my account online and she still didn't understand a simple thing. On the top of that when I was yelling harder at her she said calm down you are being rude. I wasn't being rude I was just explaining to her this is what I needed and to say a simple thing over and over again was atrocious. Needless to say I told them to give me the corporate office number and they were very understanding in helping me out. I will go to a different branch with Truist and never ever this branch again unless they hire completely different employees in this whole branch by replacing every single one of them. Sorry this is my opininon I went with my Mom to take care of banking business. We waited for a good 15 minutes inside while the only teller available carried on an animated conversation with two other customers, showing each other pictures on their phones and laughing . She completely ignored us. Not impressed by her extremely rude and unprofessional behavior and we’re seriously considering changing banks.

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