Truist Quarry Lake Dr, Baltimore, Maryland

Truist Reviews

2.2 stars based on 5 reviews

Featured Comments:

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  tavon gambit

  5.0

  the banker there was lovely and had green eyes. she was very helpful.

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  kamal thompson

  1.0

  They do not like people of color please if you read this report this location .On or about February 28th I walked into the Truist Pikesville branch after getting some ice coffee from Starbucks across the street . I entered the bank and ask if I could speak with someone regarding starting a new relationship with truist via checking and savings account . I was told to walk over to a bank specialist office and no one was in the office . I waiting for 2 min then a lady walked over and asked “have I been helped already what am I here for “ . I explained to her I wanted to start a new relationship and I had some inquires about the incentives to do so which is the 500$ march promotion you guys have going on . The bank specialist looked at me like I had ten heads and then told me she was not informed about this promotion . I had my laptop with me so as she “looked “ for more information I pulled up all the information on my laptop via the truist website . The bank specialist also asked her branch manager for help , that also did not know about the promotion . Marci Guarman approached her staff specialist office that I was sitting in and told me she was not informed of the promotion and then asked me “ are you just here to get money or you want to start a relationship with truist .” My response was “ I was incentivize to start a relationship because of the promotion that truist has to offer via two deposits that total 1000 in 90 days , then truist will deposit 500$ “ . I was very disappointed in her ignorance and I think she should no longer hold her position for the fact and matter she was rude and had no knowledge of truist promotions and or incentives to build new relationships .

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  Nicole Desiree Davis

  1.0

  If you are black please stay away from this location, they are as racist as they can be. I had a appointment at 2:30 today, I came in at 2:20, lady with black curly hair who refused to tell me her name told me to wait, 5 minutes ago someone else came and she took them, I went there and asked, what is happening I had appointment at 2:30 why is him taken care of and I am not, she said, he has appointment at 2:45.... Now you can figure it out, the difference between me the banker and the gentleman that came in is that I am black and they were wait...Racism is my conclusion.

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