Truist Sam Rittenberg Blvd, Charleston, South Carolina

Truist Reviews

3.0 stars based on 13 reviews

Featured Comments:

• P

  Phillip Williams (OTB POLO)

  5.0

  Setting up my kids trust fund biggest step I every took.. Mr Stephen Johnson helped set up my business debit account hoping he can Gm help me out with this 1.. Thank God My Daughter them was patient

• D

  D M Vaillancourt

  1.0

  Deposited two checks through the drive thru equaling just under $12,000 and they give me a receipt for $1,160.00, had to drive back & was informed that they see it (the 2 checks on their end) but clearly does not show that online it shows only a deposit of $1,160 and a credit of $100 nor on the receipt they gave me!!! Then I was informed "unlike SunTrust we give you $100 of credit to use of your money until the checks clear" even though one of the checks being deposited was coming from a regular automatic direct deposit account! Can't stand this bank.. Customer beware! Watch your statements & screenshot your balances.. get paper receipts! I only stayed with them for the transition because of SkyMiles but it's really not even being worth it.. you can't even get customer service on the phone- they keep saying long hold times & one time I was on hold for over 6 hours! My debit card wouldn't work. Ridiculous!

• B

  Brianna Kramer

  1.0

  I am very displeased with this bbt location. I solely went there because they were open on Friday. Never had an issue at any other location and have blanked with bbt for a long time. This location was supposed to print me a sheet of checks which cost $4. They completed that task but rung it up in the system for a close out of account ..I guess because it costs the same and they were not paying attention. As a result, I had payments returned and return fees attached...😡 I have been calling the bank for the last 2 weeks and received some missed calls from a Matthew lock. I called today and he is out of office until dec 16th. This issue should get immediate attention because it's money out of my pocket due to an error on the banks part. Still awaiting a call back...Thanks.

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