Truist N Central Ave, Staunton, Virginia

Truist Reviews

1.8 stars based on 9 reviews

Featured Comments:

• C

  Christy Sprouse

  5.0

  I always go here for my banking I never have any issues everyone knows me and my family some really friendly tellers who to us are more like family

• J

  Justin Fischbach

  1.0

  They literally killed me! The absolute worst banking experience and company. Do not trust them. I have been attempting to close out my mother's accounts since last June. They did not close out everything, went after my personal bank account, and then when I closed out my mother's (again!!!) they marked me deceased as well. I couldn't use my bank card. They then slammed me with overage charges for the several months my mother's account was still erroneously kept open. They then said they would correct everything and refund the charges and never did. Leave them as soon as possible and make sure your accounts are actually closed out. If I could leave zero stars I would.

• E

  Elizabeth Sherma

  1.0

  Truist— with $18,000 in a checking account, Truist unilaterally decided to close my debit card when they suspected fraud, perhaps? (No! Actually given me)–Without contacting me and without notice, Leaving me with no debit card or access to my money Since I was told they mailed me a new card which would get here in possibly 10 days and then would take two days to activate. And of course it’s the weekend, and they are not open. Meanwhile anything that I’ve ordered is being canceled and bills that normally are paid online, are not able to be paid since I don’t have a debit card which I normally have used for everything over the years! What kind of service is this?? How dare you Inconvenience me with no warning and for no reason!!! Beware!

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