Truist Saluda St, Chester, South Carolina

Truist Reviews

3.2 stars based on 4 reviews

Featured Comments:

• M

  Michael Crimminger

  4.0

  Very clean Bank very nice people

• S

  Sundari Harris

  1.0

  If I could give them a zero, I would. I had this bank for over 12 years and then 3 years ago they just changed my account without notification and started charging me a monthly fee. I closed that account. This year 2022, my family and I moved and the bbt is basically across the street. We haven't even been with them a month and I have had multiple issues. The first one is we received a incentive with opening an account in the time frame we did and would receive money in our account, when I called and asked about it, they had no clue😑 and I was suggested to call customer service. When I called customer service, the lady was rude and said she couldn't confirm my information and I would have to go into the branch so they could call and have my ID. I asked can't I just give her my ID information and she said no. I went into the branch and there was nothing they could do, of course. The same week I tried activating my CC and the lady asked for my information, I gave it to her and she asked for it again. When I gave it to her the 2nd time she said, "What??" And I told her off, then she said she couldn't help and would have to forward me to another person, she came back on about a minute later and said bc they are switching everything over to Truist, I would have to call back later. The next day, I went to make a down payment and it kept getting denied, even though I had the money. I was disappointed to find our it was bc there is a $3,000 daily spending limit. Time to switch banks. It's crazy how a bank will take your money, but when you need to take it out, there's a problem due to daily spending and ATM limitations.

• C

  Critical

  1.0

  If I could give them a zero I would !! Always rude done banking with them

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