Truist Small Pine Dr, Raleigh, North Carolina

Truist Reviews

1.9 stars based on 23 reviews

Featured Comments:

• K

  Kevin Blasingim

  5.0

  Rhonda Thomas (Branch Manager) was very polite and professional. I felt welcomed from the time I arrived and the time I left. She is very good at her job highly recommend this place!!!!

• D

  David Colling

  1.0

  Gave one star because there is no zero option. This location has been drive through only for over a year which is ridiculous. They are always short staffed. Drive through lines are always long. I’m a long time customer who will be closing and moving multiple accounts.

• T

  Tripp Rainey

  1.0

  A horrific experience. I arrived to the bank at 4:45 and I waited in line for over 20 minutes (only one lane was open) for two cars in front of me. When I finally got up to the window, there was no one at the window. After waiting an additional 5-10 minutes, a teller came and told me they had closed. The teller’s name was Manissa and she was extremely rude and essentially ignored me while I tried to explain that I had been waiting for over 25 minutes. She refused to speak to me and I had to ask her 4 times for her name before she responded to me. When I called the bank this morning, I found out they have no manager. We have 4 business accounts and maintain a substantial amount of money is our accounts. We are considering moving to a bank that can effectively handle our business.

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