Truist Vandora Springs Rd, Garner, North Carolina

Truist Reviews

2.6 stars based on 17 reviews

Featured Comments:

• A

  Angela Bridges

  4.0

  This was my bank for 10 years. I thought they were changing too much in fees for simple services. I really enjoyed the customer service people. They were always very helpful. The location is very convenient for parking. Easy to notice from the street and is well lit for evening hours. We also had our home loan here and got great customer service on our mortgage too.

• X

  Xochil Rubio

  1.0

  My experience with Truist has been terrible so far. Since the banks started the merging process I have waited hours on the phone to speak with a representative. About one hour to get to a person, then they transfer me to another department and after minutes of waiting the call drops. They have not solved my problem. My zelle account was blocked so I called several times until I connected to a person, it was a lo g waiting, they unlocked it and after one time of using it, it locked again. Now that the banks fully merged, my zelle account disappeared and the people over the phone hasn’t been able to fix the issue, same problem… long wait on the phone just to be transferred to another person, then the call drops, aggghhhhhh!!! They are useless!!

• E

  Eric Laino

  1.0

  Clayton and Raleigj branch great customer service, this branch, very rude and condescending!!!

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