Truist Knight Ave, Waycross, Georgia

Truist Reviews

2.4 stars based on 11 reviews

Featured Comments:

• J

  Jody Ratliff

  5.0

  So many people posting negative reviews about temporary issues like having to close down for Covid. So let me write a review as a 8 year user of this bank. They have a very convenient ATM that performs not only withdraws, but also deposits. You can deposit cash or checks here, and up to 40 of them in one go. Every time I've gone inside to ask questions, or anytime I've used the online chat for support, I've always had the best customer service and my issues have always been resolved. Not to mention VERY secure and quick to make your account secure if you've lost your card. On that note, I would still appreciate the option to have an Authenticator app be useable for their online service - that's really the only improvement I can think of. It's a place to store your money first and foremost. I personally have never tried to get a credit card, or savings account with this bank so I don't know how well the interests rates work. However, it fully suits my needs so far and is highly convenient. Thanks for being something good in Waycross, Suntrust.

• H

  Hunter Forsyth

  1.0

  Worst customer service ever. Don't take cash deposits. Only 1 teller inside and 1 working drive-thru. That's on a Friday. Will never use them again. Bank local.

• P

  PME

  1.0

  This bank has lead my in the wrong direction far has handling my account. I have been wrongfully charged overdraft on my account. I Call to speak to someone and was told I have to come into bank because my name is not on an account that I made at the location. Then all of a sudden my local branch is closed due to covid and hours are pushed back. This bank has made it hard for me to handle my business all because they forgot to have me sign one single document or maybe they misplaced it or it never got uploaded, whatever the case maybe its unacceptable.

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