Truist Albany Ave, Waycross, Georgia

Truist Reviews

2.9 stars based on 10 reviews

Featured Comments:

• k

  kimberly Lee (Kim lee)

  5.0

  Ive banked at this bank for several years now, my parents bank there and my son and daughter also.weve never had a bad experience yet. Only thing is they dont help younger people get credit started like other banks, they say you have to have perfect credit already, whichmakes no sense.

• C

  Caitlin Tidwell

  1.0

  They steal money from deceased clients. My mother passed away October 1st 2020, they were notified on that day that she had passed and they put a block on the account. I spoke to an employee a couple days later to find out exactly what we needed to do in order to access her account. I was told I needed documentation from the court saying I was her executive. I found out this week that I didn’t actually need anything through probate court as her amount of assets were under $10,000 so I brought a notarized small estate affidavit into the bank which had me sign another notarized form and released me 25% of what was originally in my mothers account as they have charged a monthly maintenance fee for the last 11 months because we never brought a death certificate in which we were never told we needed to. So 75% of my mothers money was taken by the bank.

• A

  Amanda Woodcock

  1.0

  Worst experience I have ever had with a bank. Little to no help from the staff. Was told if I close my account that I will not receive money left in the account.

More reviews (7)