Truist E International Speedway Blvd, Deland, Florida

Truist Reviews

2.6 stars based on 15 reviews

Featured Comments:

• R

  Ralph Epifanio

  5.0

  I may have had issues with this branch in the past, but they are just that: in the past. Since the current staff has been there, (for at least the last six months), this is a first-class establishment. I can't say enough kind things about their employees. Their professional treatment of customers and customer support is excellent. On second thought, customer satisfaction may depend more on the luck of the draw. In a more recent telephone conversation, that experience would rate closer to a 1.

• M

  Maggi Smith Hall

  1.0

  NOW THAT'S IT TRUIST IT'S EVEN WORSE.. HARD TO BELIEVE. HEAD TO TD BANK. The branch manager Evone Alvarado was terrible. I spent almost a month trying to set up several new savings accounts for my grandchildren and have their parents also be on the account. Easy request. I told Evone I was leaving on an extended trip and this needed to be done asap. I visited her office 3 times and 3 times she gave me the run around. Wednesday I called and told her I was leaving town Friday. SHE TOLD ME SHE WOULD HAVE THE NEW ACCOUNTS READY THURSDAY. I arrived Thursday to find out she was at an out of town meeting for a week! SHE KNEW SHE WAS LEAVING AND SHE LIED TO ME. I could not believe it. She lied to me. Lied!!! Intentionally. One of the other employees was a lifesaver. Keith Ramirez. It took him about an hour to set up the accounts. I cannot find anyone to lodge the complaint about this incompetent person - Evone - so I have resorted to on line complaint which of course won't go anywhere. However Evone - down the road you will get yours. You'll be fired eventually because I'm not sure you're able to tell the truth.

• A

  Alicia Hite

  1.0

  They don't return phone calls or answer their phones. All you get is a voicemail telling you to leave a message. Terrible service.

More reviews (12)