Truist Sweetwater Blvd, Sugar Land, Texas

Truist Reviews

3.0 stars based on 15 reviews

Featured Comments:

• P

  Paulesh Upadhyaya

  5.0

  Very helpful, nice employees, quiet setting, clean lobby, and they offer fresh coffee all day long. Love it here and it is never too busy. The hours are perfect that I can come in if needed after work.

• G

  Goran K

  1.0

  Horrible experience at the bank this morning. Recently moved to the area and my first check from work was a physical check because my direct deposit didn’t go through yet. The check was issued by Truist bank so I went there to get it cashed. Apparently they can’t cash their own checks. I was told that they had to call and verify that their own check was real, which I had no problem with, but once they called they said the person who verifies checks stepped out, this was 5 min after they opened and the person already stepped out. This was the only person who can verify their checks, they have a lot of branch locations but apparently only one person that verifies their own bank checks. After I was told he would be back in 5 min I decided to wait, 15-20 min go by and I go back and ask what is going on and tell them that I need to be at work in 10 min. They told me that the person still wasn’t back and because I was not a customer there was nothing they could do. Now if I knew that having an account with them would have made this easier I would have opened an account. Not once did they ask me if I was happy with my current bank nor did they asked me if I wanted to open up an account with them. It’s a bank that doesn’t offer customers their services, can’t cash their own checks and has only one person to verify their own checks because apparently nobody at their location could verify their own bank check that was issued by them which I think is insane. I walked across the street to BoA who I do not have an account with but do have a credit card with and they cashed the check in less than 5 min for an $8 fee from the bank that wouldn’t cash their own banks check. I thought the whole experience was insane and that I had to rely on BoA to cash another banks check.

• T

  Tricsene

  1.0

  One of the managers or whoever in the higher ups takes up an entire commercial lane just to charge his Tesla like?? Are you serious? How selfish can you be. 🙄

More reviews (12)