Truist PA Gap, Pennsylvania

Truist Reviews

3.2 stars based on 6 reviews

Featured Comments:

• G

  Gordon Diem

  5.0

  I banked at this branch for many years and I always found the tellers and managers to he extremely helpful. Sometimes they might be a little overwhelmed servicing the many small businesses in the area who like to do business at the teller windows, especially the Amish businessmen, but someone always comes to the rescue

• 1

  1 ptrcrlvr

  1.0

  Night deposit is not available to regular customers. Apparently we're not important enough unless we have a business it's basically what I was told on the phone. Although the lady on the phone was pleasant and helpful but there was nothing she could do about the night deposit issue.

• I

  Isaac 42

  1.0

  The ATM at this location errored during a cash deposit. It kept my money and apparently BB&T isn't going to make any effort to give it back. The staff was far from helpful when I inquired about the missing cash and I was told that unless I know the exact dollar amount of the deposit there is nothing they can do. In disbelief I responded well then guess I'll just never see the money again. And the Lady said "have a nice day" and abruptly ends the call. I've called the customer service half a dozen times, been told that the ATM adjuster etc will call me back within 24hrs they NEVER call back. Still missing over 600 dollars

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