Truist Peters Creek Pkwy, Winston Salem, North Carolina

Truist Reviews

2.4 stars based on 15 reviews

Featured Comments:

• G

  Gayla Owen

  5.0

  I am new to this branch as I was a Suntrust customer, who recently became a Truist customer because of the merger. The three times I've been to the branch, I've been extremely impressed with the warmth and service I have received. Much better than when at Suntrust. Each time, I've waited to see an agent - to open a new account, to clear up problems with the merger, etc. - someone almost immediately came up to me to see if I was being helped. They told me when I should expect to be helped and assured me that I was important and taken care of. There is one woman, with a Southern accent, who is even more so friendly and welcoming. She makes me feel like I am a cherished guest in her home or her church. She would be a major asset to any business. I am excited to have Truist as my new bank and this as my home branch.

• M

  MayrA Villanueva

  1.0

  In this bank, Ms. Amy is very arrogant. I had a bad experience yesterday, June 28, and today, June 29, they are very slow and the truth is that I do not recommend that they come to put their money here. I hope that my account is fine so that I can come to the week withdraw all my money my respect for the Arab girl she knows how to do her job well but if it were up to me I would give this bank a 0

• G

  Genesis Flores Garcia

  1.0

  As a long time client of BB&T I had an amazing relationship with all the employee at this particular branch. As the merger started I slowly started to see the shift into a very toxic money hungry company. In the last few months the branch lost very valuable employee who I dearly miss. There is now a very obnoxious women with a horrible country accent. She has no idea what’s going on and never acknowledges that people are in the bank. It seems like every time there is a line she’s stuck with one person. I was in the drive thru today before opening, I sat there until 9:25 am and heard nothing. That is the most ridiculous thing to have ever happened at this branch. I will not be coming back to this branch.

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