Truist Watson Blvd, Warner Robins, Georgia

Truist Reviews

2.7 stars based on 10 reviews

Featured Comments:

• T

  Toks Achebe

  5.0

  Awesome Bank & Awesome Employees! This BB&T Branch Has Exceeded My Expectations! They Have Helped My Company Through Many Tough Situations! Thank You!

• S

  Samantha Fetterolf

  1.0

  I have been with BBT/Truist for years. Normally the staff inside are very helpful but here lately they’re just rude. The tellers should ask for help if they do not know how to do something not just say that they do not provide that service or that’s how it is. I don’t normally go inside the building but unfortunately I had no choice today.

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  Mary Louise Idk

  1.0

  My account is more than 7years old, the suntrust I usually go to was sold or merged with truist and the Manager at the branch was deliberately ignorant to normal policy. They seriously charged me two overdraft fees 36$ each for my account being less than $45 negative due to a money transfer/ income delay which wasn’t entirely their fault. Problem is it should’ve been more than understood and waved. Normally transactions under $5 shouldn’t come with an overdraft fee but I wasn’t even allowed to make those types of transactions and should be allowed until the account is negative up to $500 dollars, at least that’s how it’s been the past 7years with no real issue. My account is never really that negative and always evens out. I wasn’t allowed to make transactions under $5 due to some sort of hold that never should have been placed on my account to begin with since it wasn’t even that negative and a transfer was pending and I have a toddler. The managers seriously acted like they were unable to help and I’m genuinely furious that there was ever a hold and it’s abusive that the fees weren’t waved to begin with.

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