Trustco Bank-0
Trustco Bank-0
Bank

Trustco Bank Round Lake Rd, Ballston Lake, New York

3.3
(4)Check map
Phone:
+1 518-899-1558
Website:
https://www.trustcobank.com/
Address:
43 Round Lake Rd, Ballston Lake, NY 12019, United States
Hours:
Thursday9AM–6PM
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    Trustco Bank Reviews

    3.3 stars based on 4 reviews

    Featured Comments:

    • R

      Round Lake Baseball

      5.0

      I have had nothing but great service here. Tellers are friendly and helpful. Lines are never long. Great place to have your child's savings account too!

      Response from the owner

      Thank you for taking the time to share your review. Delivering excellent customer service is one of our top priorities and we are pleased to hear that the Exit 11 Branch is providing just that! -KS

    • T

      Tom Mostafa

      1.0

      Very rude dealing un helpful ,make eVerything complicated and hard to do

      Response from the owner

      Tom, Thank you for taking the time to reach out to us. We are sorry to hear about your experience. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-4110 with any additional details. -MD

    • M

      Mark Stratton

      1.0

      My wife and my ATM cards were not working so we went to the branch to rectify. They claimed to order us new cards, but they never arrived. I called the branch manager three times (over 2 months) and she has not returned my calls. I even said that I wanted information on refinancing in my last message - still no call. I eventually called the 800 number for customer service and they said I would have to go to another local branch to file a complaint.

      Response from the owner

      Mark, we are sorry to hear about your experience. Providing excellent customer service is something that we strive for every day. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-3110 with any additional details. -KS

    More reviews (1)

    Payday Loan Calculator

    Estimated Payment

    $ null

    • Total Principal Paid:$ 1,000.00
    • Finance charge:$ 255.62
    • APR: 311.00 %

    Payment Breakdown

    Map & Direction

    Directions
    Hours:
    CLOSE
    • Thursday :9AM–6PM
    • Friday :9AM–6PM
    • Saturday :9AM–1PM
    • Sunday :Closed
    • Monday :9AM–5PM
    • Tuesday :9AM–3PM
    • Wednesday :9AM–5PM
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    FAQs

    • 1. How to Contact Trustco Bank?

      You Can Call +1 518-899-1558. You can complete contact form on their site.

    • 3. How Can I Obtain a Loan at Trustco Bank?

      You can apply on their website whenever you want to take loans.

    • 5. What if I Fail to Pay My Loan On Time?

      You need to talk with your lender for negotiation before you commit a breach of contract if you can't fulfil the agreement.

    • 2. Where Can I Find out Trustco Bank?

      43 Round Lake Rd, Ballston Lake, NY 12019, United States is the address of Trustco Bank. You can find more similar loan stores here.

    • 4. Does Trustco Bank Work as an Agency or a Lender?

      Trustco Bank is a Bank open for all kinds of loans. Besides, you can try WeLoans which will match you with the best lenders as you like.

    • 6. Does Trustco Bank Accept People with Low Credit Scores?

      Sure, you can call them for more details before you move forward.