Trustco Bank-0
Trustco Bank-0
Bank

Trustco Bank Main St, Hoosick Falls, New York

3.3
(6)Check map
Phone:
(518) 686-5352
Website:
https://www.trustcobank.com/
Address:
47 Main St, Hoosick Falls, NY 12090
Hours:
Thursday9AM–6PM
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    Trustco Bank Reviews

    3.3 stars based on 6 reviews

    Featured Comments:

    • e

      eileen smail

      5.0

      This is the best bank I have ever used ! The tellers are all super friendly and ready to help with any needed information whether it is for loans, savings, mortgage questions or just to check your balance.

      Response from the owner

      Eileen, thank you for taking the time to leave this review. Providing excellent customer service is something that we strive for every day; and we are glad to hear you are enjoying your banking experience! -KS

    • A

      Amy Hunt

      1.0

      Unprofessional! Opened account on Thursday & tried to set up online banking: it did not accept the data & would not go through. Told Jacob immediately & he said he'd make a change to make it work. Didn't work Friday, left message, no response. Talked to Online help on Monday-she didn't know why it didn't go through & said contact branch. Talked to Jacob again & he said he'd fix it. Went into the branch Tuesday to get him to set up the online banking. He couldn't do it & finally admitted there was a restriction on the account. Said he would have it lifted within the hour & he would call me & we would set it up together. Never called. Branch closed at 3 & he went home. No call. Still no online banking. I'm looking for another bank.

      Response from the owner

      Amy, thank you for taking the time to reach out to us. We are sorry to hear about your experience. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-4110 with any additional details. - MD

    • K

      Kristin E

      1.0

      Extremely slow. Waited over a half of hour to open an account, horrible customer service, I'll take my business to the local credit union where my business actually matters.

      Response from the owner

      Kristin, thank you for taking the time to reach out to us. We take all customers concerns seriously and will look into this for you. Please contact our customer service department at 800-670-4110 for further assistance. -CB

    More reviews (3)

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    Estimated Payment

    $ null

    • Total Principal Paid:$ 1,000.00
    • Finance charge:$ 255.62
    • APR: 311.00 %

    Payment Breakdown

    Map & Direction

    Directions
    Hours:
    CLOSE
    • Thursday :9AM–6PM
    • Friday :9AM–6PM
    • Saturday :9AM–1PM
    • Sunday :Closed
    • Monday :9AM–5PM
    • Tuesday :9AM–3PM
    • Wednesday :9AM–5PM
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    FAQs

    • 1. How to Make Contact With Trustco Bank?

      You may reach them at this phone number (518) 686-5352. Using their website's online form can be helpful.

    • 3. How Can I Apply for a Loan at Trustco Bank?

      You can complete the online application form on their website. If you need a same day loan, you can visit WeLoans for further information.

    • 5. What Happens If I Can't Pay Back My Loan?

      The best course of action is to contact your lender if you think you might have difficulties making your payments on your loans. Your lender may either agree to alter your due date or allow you to skip payments for a few months.

    • 2. Where Is Trustco Bank? How Do I Locate It?

      Trustco Bank is at 47 Main St, Hoosick Falls, NY 12090. Use the map to discover the fastest way to get there. You can find more nearby loan stores in New York here.

    • 4. Is Trustco Bank an Agency or a Lender?

      Trustco Bank is a Bank. However, WeLoans, as an online lending agency, can help you establish connections with over 100+ lenders to get loans with soft credit checks.

    • 6. Is Trustco Bank Provide Bad Credit Loans Online?

      Yes. But if you want to get a loan for bad credit, you can try WeLoans.