Trustco Bank-0
Trustco Bank-0
Bank

Trustco Bank Carman Rd, Schenectady, New York

3.0
(7)Check map
Phone:
(518) 355-4890
Website:
https://www.trustcobank.com/
Address:
3900 Carman Rd, Schenectady, NY 12303
Hours:
Tuesday9AM–3PM
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    Trustco Bank Reviews

    3.0 stars based on 7 reviews

    Featured Comments:

    • J

      John TRELA

      5.0

      Always friendly professional service. Customer for many years.

      Response from the owner

      John, thank you for taking the time to share your review. Delivering excellent customer service is one of our top priorities and we are pleased to hear that the Guilderland Branch is providing just that! -SM

    • S

      Souls Dark

      1.0

      Do not ever go to this bank. They will make everything you do involving money difficult and they have fees for almost everything. In the last week they've cancelled 3 of my cards from misunderstandings on their end. They have either refused to work with me or just don't even know what the problem is, this has resulted in me losing massive time and money. (and that doesn't even go to all the issues with them never reimbursing for anything, even if your account has fraudulent transactions or the issue is their fault) This bank is very unorganized, unprofessional, and does not care about you.

      Response from the owner

      Thank you for taking the time to reach out to us. We are sorry to hear about your experience. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-4110 with any additional details. - MD

    • T

      TC Fischer

      1.0

      Accidentally transferred money out of my account, causing it to be overdrawn. The mobile app does not support mobile check deposit and I no longer live in NY. Called trustco in Guilderland to ask if they could refund the $61 in fees they charged. They refused. This account has been open for over 20 years and never was overdrawn, yet they refused to work with me. They are NOT a hometown bank. I am closing my account and suggesting others use more technologically advanced banks that allow mobile deposit. Their customer service is a disgrace.

      Response from the owner

      Thank you for taking the time to reach out to us. We are sorry to hear about your experience. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-4110 with any additional details. -CB

    More reviews (4)

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    Estimated Payment

    $ null

    • Total Principal Paid:$ 1,000.00
    • Finance charge:$ 255.62
    • APR: 311.00 %

    Payment Breakdown

    Map & Direction

    Directions
    Hours:
    CLOSE
    • Tuesday :9AM–3PM
    • Wednesday :9AM–5PM
    • Thursday :9AM–6PM
    • Friday :9AM–6PM
    • Saturday :9AM–1PM
    • Sunday :Closed
    • Monday :9AM–5PM
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    FAQs

    • 1. How Can I Get in Touch With Trustco Bank?

      You can call them at this phone number (518) 355-4890. Filling out their online form on their website can be helpful.

    • 3. How Can I Apply for a Loan at Trustco Bank?

      You can apply online on their website. If you need same day loans, you can reach on WeLoans for more information.

    • 5. What Happens If I Cannot Repay My Loan?

      The best course of action is to contact your lender if you expect to have difficulties paying your payments on your loans. Your lender may either agree to modify your due date or allow you to skip payments for several months.

    • 2. Where Can You Find Trustco Bank? How Do I Find It?

      Trustco Bank is at 3900 Carman Rd, Schenectady, NY 12303. Simply use the map to discover the fastest way to get there. You can find more nearby loan stores in New York here.

    • 4. Is Trustco Bank an Agency or a Lender?

      Trustco Bank is a Bank. However, WeLoans, as an online lending agency, can help you establish connections with more than 100+ lenders to get loans with no hard credit checks.

    • 6. Is Trustco Bank Provide Online Loans for Bad Credit?

      Yes. However, if you are looking for bad credit loans, WeLoans is a good option.