U.S. Bank Branch E Lohman Ave, Las Cruces, New Mexico

U.S. Bank Branch Reviews

3.9 stars based on 10 reviews

Featured Comments:

• A

  Adam Sznyitar

  5.0

  Love US Bank. Everyone is friendly and it's easy to get in and out. Everyone is so helpful. I would always recommend this bank to any and everybody. I have been with US Bank for about 11 years now and I have never had an issue with them! I feel like they are always ahead of the pack. 👍👍

• J

  Jim Albright

  1.0

  I closed my account 2 years later they claimed that I owed them money and now I can't get a bank account when I owed them nothing when I close my account And they're only offering to fix it as well I guess you gotta hire an attorney

• E

  Elsa Troncoso

  1.0

  So I went to this bank to pull out $260.00 about 2 weeks ago. I have a prepaid card so I can't just go inside a bank to pull out money due to this. The thing is the money didn't come out and it charged my account! So I tried to let the staff here know but they said "I had to contact my bank (Prepaid card) to file a claim" in which I did and it took about 10 business days to get my money back. The sad thing is I wanted this money to finish a purchase for a car. So I ended up having to miss out on that purchase I already had put $600 down and the owner didn't want to wait for my bank or this bank to issue my money back. So moral of the story don't use this ATM to get money out.

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  Response from the owner

  Hello Elsa, Thanks for leaving us a review. I know how frustrating ATM malfunctions can be and I'm sorry to hear that you weren't able to complete the purchase as a result of this situation. I'm glad to hear that you're already in contact with your bank and that you've started a dispute to have the money returned to you. If it hasn't been returned to you yet, I hope it is soon. I have reported the issue to our ATM help desk to make sure the machine is serviced. Thanks again for reaching out. ^Caitlin

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