U.S. Bank Branch Se 82nd Ave, Portland, Oregon

U.S. Bank Branch Reviews

3.2 stars based on 18 reviews

Featured Comments:

• Z

  Zaharah Adam

  5.0

  I went to ask about replacing my card and other issues as well. I was helped by Alex Orlov; he did a great job in helping me to get the new card replacement also communicated with U.S loan officer in Kentucky to make sure that they get what they need from me. His positive attitude and understanding were highly equitable and appreciated.

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  ashley rob

  1.0

  I would give 0 stars if I could ! RUDE HORRIBLE Bank ! Kyung Park-Jette is absolutely worse management I’ve ever came across. She was rude from the beginning! The way she speaks to you is degrading! I’ve banked with US bank for many years I will never go back to this bank ! She absolutely has lost a customer! Then once I walk away her and another checker whisper close her account (Arturo). That is illegal! I will call my lawyer ! There very unprofessional! I will be calling HR!

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  Response from the owner

  Hi Ashley, thank you for taking a moment to reach out. We're sorry to see you had an unfavorable experience at one of our branches. This is certainly concerning to us and we welcome the chance to discuss it further, and offer our help in any way we can. Please send an email with your phone number and reference #1220 to [email protected]. Once we receive your contact information we will reach out to you directly to further assist. We look forward to speaking with you soon. All the best, ^Kortnee

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  Kimberly Quiroz Avarez

  1.0

  I've been a client at this branch for over 15 years. I went in and spoke to Ali Amanzadeh (NMLS#1017819). I kindly asked him to order some forgien currency for me. He said he could not do that and that I had to wait in line to speak to a teller. The line was so long, it went outside. I asked him if there was another way to make my order and he refused to help. He was very rude. The same day, I drove to another US Bank location and a representative gladly took my order.

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  Response from the owner

  Good morning, Kimberly. Thanks for taking the time to leave a review. I apologize you weren't able to get your request completed at this location. If you'd like to discuss your experience in more detail, please send us an email to [email protected] detailing the experience, including your phone number and reference number 5528. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather

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