U.S. Bank Branch W Main St, Dundee, Illinois

U.S. Bank Branch Reviews

2.0 stars based on 21 reviews

Featured Comments:

• J

  Jason Williamson

  5.0

  I applied online for a car loan and this branch serviced it. I read the negative reviews and was skeptical, but after reading the online complaints (many seemed unreasonable) I went anyway. Yes, the actual office space is a little dated. How often do you actually use the bank for service anyway?!? Most things are done online these days. I was assisted by Dario Zarate, who was very knowledgeable, professional, and polite. The entire process, including opening a separate checking account and the loan, took 45 mins from beginning to end. I would recommend this branch.

• G

  Glenda Olvera

  1.0

  There is NEVER enough help here. Especially on Fridays! The teller or occasionally 2 tellers are usually very nice, it's just they are SO understaffed.

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  Response from the owner

  Hello, thanks for reaching out. I know how frustrating long wait times can be and I'm sorry for any inconvenience. I hope you were able to get the assistance you were needing. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. Kind regards, ^Kortnee

• s

  swapnil patel

  1.0

  I wan to deposit check they hold my some money I told them I give you cashier check because my tax cut on Monday and half money deposit on Thursday they also wan to hold my cashier check .. very bad experience.. I close my account in a week ..

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