U.S. Bank Branch 75th St, Kenosha, Wisconsin

U.S. Bank Branch Reviews

3.2 stars based on 8 reviews

Featured Comments:

• C

  Connie and Ken Bevry

  5.0

  Nicest people to work with. Always kind and all have a positive attitude.

• H

  Hector Morales

  1.0

  Today I deposited 700$ in the atm at this location and the atm Gave me a error message. And it kept my 700$ and gave me a receipt saying to call the number. And now I gotta up to 10 business days to get my money. Thanks you you guys i cant pay my car note. This is it for me. Once this is taken care of I'm cancelling my account. And the guy on the phone was not help. Good way of losing a customer of 6 years. Be thankful I cant give you 0 stars.

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  Response from the owner

  Hi Hector, thank you for taking time to share your experience. We're sorry to hear it has been an unfavorable one at that. We would hate to see you go before discussing this matter further. Please send us an email with your phone number and reference # 4846 to [email protected]. Once we receive your email one of out Ambassadors will contact you within 48 business hours. We look forward to speaking with you. Take care, ^Kortnee

• G

  Greg Fox

  1.0

  This is absolutely the worst branch I have ever dealt with. Do NOT use the drive thru unless you have at least 1/2 hr to waste. Their tellers couldn’t be slower if they tried.

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  Response from the owner

  Hello Greg, thanks for reaching out. I'm sorry you had this experience at the branch. I know how frustrating long wait times can be and I'm sorry for any inconvenience. I hope you were able to get the assistance you were needing. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. Kind regards, ^Kortnee

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