U.S. Bank Branch N 2nd St, Loves Park, Illinois

U.S. Bank Branch Reviews

2.3 stars based on 10 reviews

Featured Comments:

• T

  Talmadge Bulger

  5.0

  Anna, best banking service I ever experienced

• K

  Kevin McLoughlin

  2.0

  Sat in line to have the people who arrived after me on drive through be acknowledged first. Teller referred to them by their names so clearly they were more important than whatever business I had.

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  Response from the owner

  Good morning, Kevin. Thank you for taking the time to leave a review. I apologize that you felt your business wasn't important. We value all our customers business and never want anyone to feel this way. If you'd like to discuss your experience in more detail, please send us an email to [email protected] detailing the experience, including your phone number and reference number 0744. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather

• J

  Jamil Zidan

  1.0

  This bank is one of the worst bank I have been with I have a business and wanted a card machine and it took 15 days to come and it took 5 days to set up and at the end it didn’t work and then called the manger and she wouldn’t help at all this is one of the worst bank I have ever been to.

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  Response from the owner

  Hello Jamil, Thanks for reaching out with your review. I'm sorry to hear that you experienced so much difficulty regarding the card machine. We'd really like to speak with you about this and to help however we can. Please send us an email at [email protected] with your phone number and reference number 1314. Once we receive your number, we'll give you a call within 2 business days. We hope you'll allow us this opportunity to assist. ^Caitlin

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