U.S. Bank Branch S State St, Midvale, Utah

U.S. Bank Branch Reviews

2.3 stars based on 12 reviews

Featured Comments:

• T

  Tammy Prettypaint

  5.0

  I called with a complicated matter and a nice lady named Lori helped me.. She spent a long time on the phone Not only with me But also making calls on my behalf.. She went a bove and beyond!!! THANK YOU Lori!!!

• S

  Shea Gee

  1.0

  Telling people their money will be available in one business because a hold to verify info and when it gets down to it the money still isn’t released and won’t take ownership of giving incorrect info. Now i am going to take my business along with those who opened up an account elsewhere. They also want to argue with clients while other clients are in the branch

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  Response from the owner

  We’re concerned with what you have mentioned in your review, Shea. We certainly would like to speak with you to discuss your experience further and make things right again. Please send us an email with your phone number to [email protected], including reference number 0762. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you soon. ^Larisa

• B

  Brooke Hadley

  1.0

  My partner and I tried to go in around 4pm, a whole hour before closing, to open a joint account (we both have existing accounts). Person there said it was too late and basically refused to help us. He spent a lot of time trying to convince us to either come back earlier, which is impossible due to work schedules, or trying to get us to go to a different branch. Pretty ridiculous considering he had also just gotten into work. I’m not going to bother with trying to come to this location again, they don’t seem interested in trying to help customers out.

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  Response from the owner

  Good morning and thanks for reaching out with your review. I'm sorry to hear that you've had difficulty opening an account. I know how frustrating that can be, and we'd really like to help in whatever way we can. Please send us an email at [email protected] with your phone number and reference number 0377. Once we receive your number, we'll give you a call within 2 business days, so we can look into this matter on your behalf. Thanks in advance. ^Chris

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