U.S. Bank Branch 1700 W West Jordan, Utah

U.S. Bank Branch Reviews

2.7 stars based on 9 reviews

Featured Comments:

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  Dion P.

  5.0

  Been with US Bank now going on over 10 years now and every branch I have visited are very kind and helpful. Above And Beyond Every Time.

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  Response from the owner

  Thank you for your kind words, Dion. I hope all your future visits meet the same level of service. Have a great day! ^Kortnee

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  Carlos Avila.

  1.0

  Worst banking experiance ever this place Terrible. From manager to clerks. Im done whith us bank i liked your services when you guys worked with me. Since my home branched closed ive been forced to come to this location. And now i will be terminating, both buisness and personal accounts. Always holding my checks at the moment i need it the most. Why not hold it when i dont need it. Negitive 10 star. Worst thing is. I normaly love to give grate reviews. But evry now and then some buisnesses deserve to be exposed in their terrible practises.

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  Response from the owner

  Good morning Carlos, thanks for taking the time to leave a review. I apologize that the service you receive and experience at this location isn't good. We definitely don't want to lose your business. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 9813 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather

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  Christine Antoccia

  1.0

  If I could give them a zero , I would . Had a friend from out of town, had no vehicle, dropped him off to do a wire transfer and they refused to help stating, 1) We’r busy ( no one was in line) and 2) you need an appointment. Bank manager was in earshot and did nothing! Horrible service. He was inconvenienced by having to take a bus (2) to 104 th & Redwood. U.S. bank should shut this branch down.

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  Response from the owner

  We’re so sorry we’ve let your friend down in providing exceptional service, Christine. It’s never our goal to leave our customers feeling this way. If you or your friend would like to discuss this incident further. Please send us an email with your phone number to [email protected], including reference number 9655. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you. ^Larisa

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