U.S. Bank Branch Grant Rd, Mountain View, California

U.S. Bank Branch Reviews

2.8 stars based on 3 reviews

Featured Comments:

• J

  Jesus Rosario

  5.0

  Us bank is the best bank I ever had I'm proud to be on there team

• Z

  Zachary Crownover

  1.0

  One issue after another with this bank, ranging from them losing thousands of dollars in transactions to giving great grief over sending money to family to charging $2 for any check cashed between accounts to a $6.95 monthly fee to have an account and insisting that you change account types annually in order to not get fees where you enter into newer and somehow worse agreements. Should you choose not to they'll get inventive and find more ways to nickel and dime you into a negative account balance. The staff here are professional, but the bank itself is exceedingly dishonest and bankers are little more than used car salesmen selling you on the bank.

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  Response from the owner

  Hello, Zachary. I am sorry to hear you haven't had good experiences with us. I understand how frustrating unexpected fees are. If you'd like to discuss your experiences or the account fees in more detail, please feel free to send us an email to [email protected] detailing the experience, including your phone number and reference number 1669. We will give you a call directly. We look forward to hearing from you. ^Heather

• S

  Slava

  1.0

  Branch did not have fairly minimal amount of cash, and gave me a cashiers check. This cashier's check takes 11 calendar days to clear. putting my transaction on hold and costing me money. Would not recommend.