U.S. Bank Branch Allison Ln, Jeffersonville, Indiana

U.S. Bank Branch Reviews

4.1 stars based on 6 reviews

Featured Comments:

• L

  L VENGER

  5.0

  Nate was super helpful, he helped me get a problem fixed quick!

• B

  Becca May

  3.0

  Very nice people, very professional very kind. The bank however has somehow made my account negative hundreds of dollars when I expected hundreds of dollars to be in my account. Apparently my check that was given to me directly at my place of work then i took it directly to them, its some how lost or something, I don't really know and today's the third day that my account is negative with no answers.

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  Response from the owner

  Wow Becca, I am so sorry that this has happened to your account. I would definitely be frustrated if I was in your shoes, so I would very much appreciate the opportunity to look into this. Please send an email to [email protected] with your phone number and reference number #1731, and we’ll give you a call. Although our current call back time is 24 business hours, we will do our best to call you as soon as possible within that time frame. We appreciate you bringing this to our attention, and hope to work with you soon. Thank you. ^Jessica

• C

  Curtis Randolph

  5.0

  Professional and friendly service. They have many convienent locations. Website is user friendly. They were very helpful setting up my accounts.

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  Response from the owner

  Hello, Curtis! We are so happy to hear the team at your local branch was able to help you out during your recent visit. We will be sure to pass along your compliments so they know how much you appreciate them. We hope you have a wonderful day! The U.S. Bank Social Media Team

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