U.S. Bank Branch S Main St, Homedale, Idaho

U.S. Bank Branch Reviews

2.2 stars based on 6 reviews

Featured Comments:

• J

  Jose Vargas

  5.0

  Kendra Dillon was really helpful and is always really nice when she helps me out. Although I already received a temporary card she had called me to see if I needed a temporary card still after knowing I was having card issues. It's people like her that will always have me going back because of her amazing customer service!

• J

  Jim Reames

  1.0

  Hours of operation are wrong on the website. The branch closes at 4. Drove all the way out to Homedale to buy a trailer and grab cash on the way. showed up to the branch 3 minutes after they closed at 4:03 p.m.

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  Response from the owner

  Thank you for bringing this to our attention, Jim. I apologize that the branch wasn't open as you had expected. I have submitted a request to get the hours updated. Thank you again. ^Heather

• W

  Whitney BAUMHOFF

  1.0

  There is only a couple of people in this location who seem to have any work ethic. I showed up to do my deposit and of all people I understand that this a weird time for everyone..... but closing early for a made up holidays irritating for one, and secondly I made sure to show up before the early closing hour by 15 minutes and they had already closed off the drive through. Then a teller came out to lock the front door made eye contact with me then proceeded to lock the door before the scheduled closing time. I get so sick of going there and feeling like everyone is a number and their purpose for being there is an inconvenience. This location need new management and for the most part new crew. The one person who does a good job isn't the management and unfortunately for her all of this complaint is totally out of her hands!

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  Response from the owner

  Hello Whitney, we're sorry to hear you didn't have a good experience when trying to visit this location Friday. We'd like to hear more. Please send us an email to [email protected] detailing the experience you had. In your email, please include your phone number and reference number 6249. We look forward to hearing from you. ^Heather

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