U.S. Bank Branch Jackson St, Indio, California

U.S. Bank Branch Reviews

3.8 stars based on 8 reviews

Featured Comments:

• D

  Doris Churry

  5.0

  Went in for a new customer appointment and was treated thoroughly, with respect and walked in to all of the services I'm interested in establishing. Now have new checking and saving, online and paperless. And auto depoditing! Extremely pleased with Carmen and her helpfulness. Thanks for all today!

• J

  John R

  5.0

  I have my personal checking and savings here, along with a Credit Card and a Vehicle Loan. They are always friendly, helpful, and professional. Every employee will assist you when you walk in if they are available, even the ladies behind the desks that are not tellers. Convenient and easy to do business with. Thank you.

• K

  KIM Flores

  1.0

  Of I could give zero stars I would. I went to withdraw cash from my social security disability direct express account which is my only form of income and their machine ate my card. I called cuisine service since it was after banning hours and the agent (Joyce h told me there's was nothing that could be done and that it's US Banks policy to only return cards to their members because they can't verify whether I'm really the owner of the cars. Absolutely asinine considering I have a valid passport, state id, U.S. military id, birth certificate and social security card. Now, I have to go 7-14 days with no way to access money and a young son to feed. I have posted this info along with pictures and video of the incident on multiple social networking sites especially since reading these reviews and seeing others say the same thing. Wish I had read the reviews before attempting to use their ATM, I would've been able to purchase my groceries!!

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