U.S. Bank Branch W Alameda Pkwy, Lakewood, Colorado

U.S. Bank Branch Reviews

2.8 stars based on 31 reviews

Featured Comments:

• T

  Tiffany Ash

  4.0

  Used ATM machine. I'm not sure how bank is inside

• C

  ChurChRock

  2.0

  I don't bank here. It's a concern to me that they would allow their American flag to be so torn up homeside their bank and not replace it. Pride of town & country is needed.

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  Response from the owner

  Thank you for bringing your concerns to our attention. We will be sure that this matter is forwarded to the appropriate group for follow up. I hope you have a great day! ^Kim

• J

  Jeffrey Lee

  1.0

  First off - they don't answer the phone. If you try to call the branch, you'll essentially be told they can't take the call. There's no excuse for this. Made a wire transfer with them today and they forgot to approve the transfer. Waited a few hours, and since they don't answer the phone, had to go back and get it done in person. Then the teller said she didn't know how to print a receipt for the transfer and acted like that was okay and why would I need a receipt for a transfer of thousands of dollars etc... Just a horror. Totally mismanaged.

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  Response from the owner

  Good morning and thanks for reaching out with your review. I'm sorry to hear that you've had difficulty receiving adequate assistance. I know how frustrating that can be, and we'd really like to help in whatever way we can. Please send us an email at [email protected] with your phone number and reference number 1405. Once we receive your number, we’ll have an ambassador reach out to you shortly after, so we can investigate this matter on your behalf. Thanks in advance. ^Chris

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