U.S. Bank Branch Dempster St, Skokie, Illinois

U.S. Bank Branch Reviews

2.1 stars based on 13 reviews

Featured Comments:

• L

  Laura Pryzby

  5.0

  We have had a very positive experience working with this bank branch, even during a time when in-person services have been limited. We were able to get a new account opened on-line, and had great help from the local branch manager talking us through the process and helping us with getting everything in place after the account was opened. I'm really grateful for the caring personal service we received!

• Y

  Y A

  1.0

  I am going to have to change my bank. Spending 15 min at the drive thru with only two cars ahead and only ONE person working is unacceptable. That employee and customers deserve better than what US Bank offers.

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  Response from the owner

  Hello, thanks for reaching out. I know how frustrating long wait times can be and I'm sorry for any inconvenience. I hope you were able to get the assistance you were needing. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. Kind regards, ^Kortnee

• S

  Sama Khan

  1.0

  This lady put me on hold for about 30ish minutes and when I tired calling them back no one picked up, really bad service

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  Response from the owner

  Thank you for taking the time to leave us a review, Sama. I know how frustrating long wait times can be and I'm sorry for any inconvenience. I hope you were able to get the assistance you were needing. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. All the best. ^Michael

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