U.S. Bank Branch S Redwood Rd, Murray, Utah

U.S. Bank Branch Reviews

3.1 stars based on 18 reviews

Featured Comments:

• M

  Max Julien

  5.0

  Best branch in salt lake city utah

• C

  Corey Quinn

  1.0

  Don't use this banks ATM. It malfunctions and takes your card. They won't even try to contact you... They shared it. Also it's not in Murray this is clearly Taylorsville. Fair warning this bank doesn't work with you at all. Glad I don't have an account there.

• R

  Rhett Wilkinson

  1.0

  I was told by an associate at this location that my card would work even though they were sending me a long-term replacement card (which I haven't seen). They didn't tell me that it wouldn't work after 60 days. Now, I am stuck in a position where I can't get a new card until it is mailed to me, but I am going to need to buy things before then and I'm two hours from the nearest U.S. Bank location. I was told by a female associate that I could get a replacement debit card immediately if I came to the branch, but that wasn't the case, as I found out after driving there. I think she did her best to be helpful and was kind but just didn't have the right knowledge as it pertained to what I needed.

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  Response from the owner

  Good morning, Rhett. Thank you for taking the time to leave a review. We understand your concerns with a card being mailed. We're happy to look into the situation for you. If you'd like to discuss your experience in more detail, please send us an email to [email protected] detailing the experience, including your phone number and reference number 0854. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather

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