U.S. Bank Branch N 2nd E Mountain Home, Idaho

U.S. Bank Branch Reviews

2.5 stars based on 17 reviews

Featured Comments:

• S

  Stace

  5.0

  Stephanie was very helpful and everyone I've interacted with there has been pleasant and professional. The building is easy to get into and has a nice calm atmosphere.

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  Response from the owner

  Wow….5-stars! It sounds like you had a terrific experience, Stace. Thank you for sharing your interaction with us. We will be sure to pass on your compliment to branch management. I hope you have an amazing day! ^Larisa

• C

  Chocoholiclady66

  1.0

  Discriminate against the physically impaired. Refuse to meet the needs of physically impaired and housebound customers. Insists repeatedly that housebound customers must come to the bank in person for certain transactions that other banks do online. Tells you that you need sign over all of your financial matters to someone else to handle for you even when sound of mind ... giving somebody else total control ... if you can't physically come to the bank. Go out of their way to make things far more difficult and often totally impossible for their physically impaired and housebound customers.

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  Response from the owner

  Good morning, thank you for bringing this to our attention. The experience you described is very concerning. We'd really like to speak with you about the situation so that we can look into this matter further. Please send us an email at [email protected] with your phone number and reference number 0374. Once we receive your number, one of us will give you a call within 2 business days. We look forward to hearing from you. ^Chris

• S

  Stan I

  5.0

  Audrey was very helpful in answering my questions.

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