U.S. Bank Branch N Florissant Rd, Ferguson, Missouri

U.S. Bank Branch Reviews

3.5 stars based on 9 reviews

Featured Comments:

• C

  Claire Jost

  5.0

  Such kind caring individuals at this location. They truly care for their customers. They work with you to help understand your account and take the time to help you get your financial situation on track if needed. Excellent customer care and service.

• a

  aaron lyons

  1.0

  All way problem once the lobby was not open at 2 p,always just one drive through lane,today it took 40 minutes to get through,plus,the ATM machine was not working on Friday,5/20

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  Response from the owner

  Thanks for leaving us your review, Aaron. I know how frustrating long wait times can be and I'm sorry for any inconvenience. I hope you were able to get the assistance you were needing. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. ^Heather

• D

  Dave Brandon

  1.0

  Their drive up Teller is rude. Arrived at 4:01 stated they were closed after I sit there for 5 minutes. Their hours state they are open until 5 to drive up. Ghetto location

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  Response from the owner

  Good morning Dave, thanks for taking the time to leave a review. I am sorry this was your experience. We'd like to ensure the hours are listed correctly where you seen them. I do show the branch closes at 4:00pm. Please send us an email to [email protected] detailing the experience, including your phone number and reference number 9406. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather

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