U.S. Bank Branch Del Paso Rd, Sacramento, California

U.S. Bank Branch Reviews

2.9 stars based on 19 reviews

Featured Comments:

• M

  M H

  4.0

  You guys need to promote Ebony to manager! She's the main reason I come to this location, always so helpful with a great attitude, even when it's busy or the end of the day, she always has time for her customer.

• E

  E C

  1.0

  The service and the quality of the atm machine is unmatched compared to other banks.

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  Response from the owner

  Hello EC, thank you for taking the time to share your frustration about the ATM at one of our branches. If you would like to discuss your concerns further, please email your phone number and reference #8431 to us at [email protected] and we'll call you within 2 business days. Thank you. ^Kim

• O

  Omer WMS

  1.0

  DO NOT go to this branch. Had 3 auto loans with USBank in the past 4 years. All paid off within a year. Going for 4th. Rep didn't follow back up. Then they said they entered the wrong info for the loan and would need to do another hard inquiry. I refused. They still ran it anyways. Then again, when I went back to them, they kept delaying everything and wouldn't have the decency to call me back even though everything was approved. They literally missed out on a loan opportunity due to laziness and negligence. I eventually ended up going with Golden One and paying cash. Horrible service. Worst branch ever.

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  Response from the owner

  We are concerned to hear of your recent experience, Omer. We would like the chance to talk with you further about what happened and offer our help in any way we can. Please email your phone number and reference #7105 to us at [email protected] and we'll call you within 24-48 business hours. Thank you. ^Kim

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