U.S. Bank Branch Nw Cornell Rd, Portland, Oregon

U.S. Bank Branch Reviews

3.3 stars based on 22 reviews

Featured Comments:

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  Tom Rochat

  4.0

  Drivethru was closed, had to go in

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  ximena Fajardo

  1.0

  I’ve came with my mom a few times and EVERYTIME i come the employee always stare at me up and down. My moms not fluent in English so I accompany her so I can help her translate so I witness how they try and profile us because we’re Mexican. Our race doesn’t define our wealth. It’s ridiculous how my mother can’t take her own money out her bank account? Why is it suspicious that she wants to take her own money out? It’s because we’re Mexican. Do better us bank we deserve more respect. Definitely won’t be coming back.

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  Response from the owner

  Thank you for sharing your experience, Ximena. We’re committed to maintaining a welcoming and diverse environment in all our locations and don’t tolerate discrimination of any kind. We’re troubled by your comments and would like to learn more to ensure your concerns are properly addressed. Can you please send us your phone number to [email protected] including reference number 1501 and one of our Ambassadors will call you directly. We look forward to speaking with you. ^Larisa

• L

  Laura fajardo loa

  1.0

  This branch is 1 minute from my house, however I need to drive to another branch since in this one all the times I have been treated in the worst way. They have 3 Indian employees who have treated me with discrimination for being Mexican. My husband and I have 2 construction companies and we go to the bank to make large money transactions but the ladies always make me feel humiliated because they think that because I am Mexican I cannot have money. people of any other race are treated the best because I have witnessed that. it is so unfair that having a branch so close to my house I have to drive so far to be treated with respect.

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  Response from the owner

  Thank you for taking a moment to share your experience with us, Laura. We’re happy to review this with you to see how we can help. Please send us an email to [email protected] with your phone number and reference number 1242, and we will call you directly to assist. We look forward to hearing from you. Thank you. ^Ray

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