U.S. Bank Branch E 32nd St, Joplin, Missouri

U.S. Bank Branch Reviews

2.3 stars based on 11 reviews

Featured Comments:

• M

  Melissa Robles

  5.0

  Did exactly what I wanted without a lot of hassle at the drive-thru do to Coronavirus girl was very nice I was able to withdraw in large amounts thanks

• L

  Logan Burrus

  3.0

  The tellers are friendly, I just don't understand why banks operate at the hours that they do. Would it not make more sense to have banks open prior to average work hours and a little after also? Not 30 minutes after a person's work day started lol. I just don't understand the sense in having to sit to wait to give my money to a bank that just reinvests it through fractional economics, and I don't see a dime of what they make from that lol. I have been here for 20 minutes to just deposit a check. That should not have taken that long....you just opened. The worst part, I am behind another vehicle, they were the first and they have been waiting 12 minutes at least. Is this going to be an hour wait for a check to be deposited? Why not have hours 7 to 7 on weekdays, and on Saturdays 1 to 3. Sundays, 🤷🏽‍♂️ If this is my only option in Joplin for USB, I think I may consider other options.

• n

  nicki perez

  1.0

  This branch is horrible. They are always slow and Backed up,and have made me late multiple times. unfortunately it’s only going to get worse because US Bank is closing the majority of the branches in town. Considering changing banks which is Unfortunate because I have been a US Bank customer for 20 years.

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  Response from the owner

  Hello Nicki, Thanks for taking the time to leave us a review, and thank you for being customer with us for so many years! I know how frustrating long waits can be, and I'm sorry to hear that you're considering changing banks as a result of your recent experiences. We'd like to speak with you about what's happened, and to help however we can. Please send us an email at [email protected] with your phone number and reference number 8508. Once we receive your number, we'll give you a call within 2 business days. We hope to hear from you soon. ^Caitlin

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