U.S. Bank Branch Boones Ferry Rd, Lake Oswego, Oregon

U.S. Bank Branch Reviews

3.6 stars based on 6 reviews

Featured Comments:

• L

  Lisa Davis

  5.0

  Very helpful staff, when I came in with a difficult situation, they were very helpful and supportive. Everyone was friendly.

• R

  Ronnie Dallman

  1.0

  Nancy with this branch is the worst supervisor one could ever have. She was very rude and by the look on her face you could definitely tell that she was enjoying it. I went in to cash a check that a customer gave to me that and they wanted to charge me seven dollars for not being a member, that was fine all I asked for was a receipt if they were going to Steele money from me, she told me that can not give me one, I told her that if they hare going to charge me a fee and deduct that from the check, by law I am entitled to a receipt. She said that they will not give me one. I told her to go ahead and cash the check and if they do not give me a receipt then I will sue them for Unfair Trade Practice, she told me that I ad to leave. I went to a different branch they cashed the check, charged me the seven dollars and gave me a receipt all under ten minutes. I do not know what Nancy's problem was, but U.S. Bank needs to fire her for the way she treats people. I think she is a person that has some mental problems and most likely has underlying control issues, thank goodness she is not a manager and now I know why they wont put her in that position. What happened to U.S. Banks five star rating? Now it is only 3.6 and going down. And what is it when a bank opens at 11:00am? What a looser.

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  Response from the owner

  Thank you for taking the time to leave us a review, Ronnie. We'd like to address the concerns you voiced. Please send us an email with your phone number, and we'll give you a call. Our email address is [email protected]. Please also include your reference number: 2122. We look forward to hearing from you. ^Michael

• J

  Jason B

  5.0

  Nancy went out of her way to help me with an overdraft issue. The world always needs more people like Nancy, especially during these dire financial times,.

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