U.S. Bank Branch N Last Chance Gulch Helena, Montana

U.S. Bank Branch Reviews

2.7 stars based on 33 reviews

Featured Comments:

• G

  Gurney Garrett

  4.0

  The manager: Jeremy is very friendly and I can ask him anything about my account and he helps and explains the problem

• M

  Marge Spece

  1.0

  They never answer their phones and trying to get through on the 1800 number but they can not help me.I need to get to get a hold of some from the Helena Montana Branch. I have called n called and no one answers even left a message.

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  Response from the owner

  Thank you for taking the time to leave us a review, Marge. We'd like to address the concerns you voiced. Please send us an email with your phone number, and we'll give you a call. Our email address is [email protected]. Please also include your reference number: 1581. We look forward to hearing from you. ^Michael

• B

  Bob Brinkley

  1.0

  This is the most unfriendly branch in all my banking years!! My wife walked to the bank at lunch to deposit cash and found they closed the branch(5/11/22), so went to the one they said is open and had to walk through the drive through (no lobby open). I will be closing all my accounts and going to another bank.

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  Response from the owner

  Thank you for taking the time to share your feedback,xxxx. We understand the changes in operation are a disruption. We're trying to make the transition as smooth as possible. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. We hope this helps and that you have a great day. Kind regards, ^Kortnee

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