U.S. Bank Branch W 7th St, Dubuque, Iowa

U.S. Bank Branch Reviews

2.9 stars based on 5 reviews

Featured Comments:

• B

  Brent Phillips

  5.0

  Very helpful and friendly staff! Always willing to go the extra mile for you. Highly recommended. A++

• C

  Cindie Reiter

  1.0

  You need to have more than 1 person working in your building, and a little friendlier, you staff is slow I usually wait a good 10 minutes in line, and then receive attitude from your staff, it dosen't matter of it's the lobby or the driveway thru this is really unacceptable. Your not the only bank in town and it makes me wanna transfer my money elsewhere.

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  Response from the owner

  We're sorry we’ve let you down, Cindie. Please know it is never our intention to take up more time than necessary to complete your banking tasks. We appreciate your honest opinion and apologize for the extended wait time. If you would like to discuss your experience further, please send us an email with your phone number to [email protected], including reference number 5510. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you. ^Larisa

• J

  J.

  1.0

  The workers are all ignorant especially the lady I spoke with this morning about retrieving my bank card that their atm stole. Worst Bank ever it should be shut down it’s a POS

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  Response from the owner

  Hello, thanks for sharing. I am sorry to hear your experiences haven’t been good at this location. We'd like to hear more about your interaction. Please send us an email to [email protected] detailing the experience you had. In your email, please include your phone number and reference number 7553. We'll give you a call within two business days. Look forward to hearing from you. ^Heather

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