U.S. Bank Branch E University Way, Ellensburg, Washington

U.S. Bank Branch Reviews

3.0 stars based on 4 reviews

Featured Comments:

• D

  Delaney Walker

  5.0

  This is seriously the best US Bank in the state. My second fave being the one on pearl street. All of the staff is awesome, especially Lem. I hope he works here forever!!! Haha. He really takes his time with customers and doesn’t rush through everything. Works with you to help you understand how everything works. I’m an idiot when it comes to how credit cards work other than how to use it, and Lem takes his time educating me on how to keep my credit score high since I’m so new to it all. Thank you.

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  Response from the owner

  Hello Delaney! Thank you so much for taking the time to leave this complimentary review for your local branch. We appreciate all feedback from customers but hearing comments like this is our favorite. We will be sure to pass along your compliments to Lem so he knows how much you appreciate him! We appreciate you and hope you have a great day! The U.S. Bank Social Media Team

• R

  Rochelle Webster

  1.0

  Opens at 9:30 not 8:00 Devon Duncan, teller, is very rude. Ide rather not cash my check then have to ever go back here.

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  Response from the owner

  Good morning, Rochelle. Thanks for taking the time to share. We are so sorry to hear you had a less than satisfactory experience with one of our tellers. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 4172 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather

• V

  Victor Unger

  1.0

  Hate the bank... but Zeb was fantastic.

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