UMB Bank (with drive-thru services) Brentwood Promenade Ct, St. Louis, Missouri

UMB Bank (with drive-thru services) Reviews

3.3 stars based on 9 reviews

Featured Comments:

• D

  Deidra Henderson

  4.0

  I can not deposit checks thru the drive up. Other than that, I've never had any terrible experience.

  ---

  Response from the owner

  Dear Deidra Henderson, We truly appreciate you taking the time to share your experience with us. We always strive to provide the unparalleled customer experience for every customer. We truly value your feedback and are excited to hear you would recommend our services. Thank you for being a UMB customer! – The UMB Team

• D

  David Horan

  5.0

  Excellent Service and personal Servce at the Brentwood branch.

  ---

  Response from the owner

  We truly appreciate you taking the time to share these kind words with us, David Horan. We always strive to provide the unparalleled customer experience for every customer. It’s great to hear that you had such a positive experience with our branch. We truly value your feedback and are excited to hear you would recommend our services. Thank you for being a UMB customer! – The UMB Team

• S

  Sabat Sabir

  1.0

  If I could give 0 stars I would. Rude workers

  ---

  Response from the owner

  Hi Sabat Sabir, Thank you very much for leaving a review. What you've described is not the type of customer experience we aim to provide, and we’re sorry this is what you encountered. We truly value your feedback and would like to lean into this opportunity to show you that we care. We would love the opportunity to speak with you about your recent visit. You can visit UMB.com/contact-us to find options to reach us by email or phone. – The UMB Team

More reviews (6)