Umpqua Bank Sw Ellsworth St, Albany, Oregon

Umpqua Bank Reviews

3.6 stars based on 8 reviews

Featured Comments:

• L

  Lepman Properties

  5.0

  The people who work at this bank are the best to work with.

• D

  Damien Miller

  1.0

  A few of the ladies working are very kind but the others have that smug I hate my life and your why attitude. I used the app to deposit my check on the weekend and I’ve been told to wait until Wednesday they refuse to let me cancel my online deposit or to place a small amount into my account. There has also been multiple times they have canceled my card for me to call back and get a hour wait time or not hear the menu and just be picked up and hung up on. Idrk what’s going on all i know is I’m finding a new bank lol.

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  Response from the owner

  Hi Damien, Thank you for providing this feedback. We take this account of your experience seriously and have forwarded it to the appropriate individuals to review. If there’s anything else that we can help with, please don’t hesitate to reach out at https://www.umpquabank.com/contact-us/.

• d

  dave crawford

  3.0

  Your Jefferson Manager could learn from the tellers on how to provide welcoming friendly compassionate customer service! Especially since we are all going through the same stressful situation! A smile and compassion goes along way!

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