Umpqua Bank D St, Wheatland, California

Umpqua Bank Reviews

3.0 stars based on 2 reviews

Featured Comments:

• S

  Shooting Star Reviews Reviews

  5.0

  Love my bank! Has great coffee and the people are very nice and helpful. This is good because it is also the only bank in Wheatland lol. Very clean and easily accessible from the road.

• J

  Jeffrey Fernandez

  1.0

  Andi Crivello made a huge transaction mistake and ended up blaming head office. No accountability and very poor customer service

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  Response from the owner

  Jeffrey, We’re very sorry to hear about the experience you had with the transaction. Ideally, we would like all your interactions with us to be a positive one, and back up our reputation as having excellent customer service. I only hope that the unpleasant encounter you had does not reflect on us as whole, as we strive to resolve any errors with urgency and handle every issue as if it were our own. I am truly sorry if you didn’t get the chance to experience that for yourself. Thank you for taking the time to relay to us your thoughts and concerns, as it is only with feedback from our customers that we not just meet your expectations, but exceed them. Your feedback has been forwarded to the appropriate individuals to review.