Umpqua Bank Se Hawthorne Blvd, Portland, Oregon

Umpqua Bank Reviews

3.6 stars based on 20 reviews

Featured Comments:

• M

  Mike Durham

  5.0

  I was lucky Umpqua did business with me at all actually. The treatment I’d gotten from the credit union down the street was abysmal, they actually brought up terrorism and banking as an excuse not to do business with me. On the way home I spotted the Hawthorn branch of Umpqua and decided I didn’t have anything to lose by stopping. Within 20 minutes I was having a few laughs with the manager and walking out with a savings and checking account. They had killer coffee too until Covid. So I say thanks to Craig, Isaiah, and the whole staff at the Hawthorn location, thanks for earning my future business with kindness and professionalism. You’re the best!

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  Response from the owner

  Thanks for the review, Mike! We’ll make sure your message is shared with Craig and Isaiah at our Hawthorn location! We appreciate your business and look forward to continuing to service your banking needs.

• R

  Rebeca Whispered

  1.0

  Just opened an account and already very frustrating.

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  Response from the owner

  Hello Rebeca, We sincerely apologize that you're feeling frustrated after just opening your account, and we would love to assist you at 866-486-7782 or by chatting with us at www.umpquabank.com/contact-us. We are open here at the customer resource center from 8 AM to 6 PM. Have a wonderful day!

• T

  Tara Gonzalez

  1.0

  Worst bank in the world they literally stole $200 from me and refused to give me back my money.

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  Response from the owner

  We appreciate you bringing this to our attention, and we take these claims seriously. Please give us a call if you would like to give us any more information regarding this situation at 866-486-7782 from 8 AM to 6 PM Monday-Friday and 8 AM to 5 PM Saturday and Sunday.

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