UnBank Check Cashing & Loans- St. Paul at Hillcrest White Bear Ave, St Paul, Minnesota

UnBank Check Cashing & Loans- St. Paul at Hillcrest Reviews

2.4 stars based on 14 reviews

Featured Comments:

• F

  Free Flower

  5.0

  Sometimes I need to come here to cash a check that I do not want on my bank record, or to get a money order. The service is always quick, kind and in and out. If you try to get money orders anywhere else, there machines ALEAYS down, or they have long lines that move like quicksand (cvs) and then theIR computers don’t work when you get there. Lalala -anyway, this is the best place around for all your unbanking business needs and money orders! And staff is polite! Be kind to everyone!!!

• E

  Elijah Collins

  1.0

  This place is so unprofessional in so many ways. I am enrolled into a Native American tribe and I sometimes receive compensation checks in an old name I had before I was adopted. When I first got my check in my old name I had to go and get proof and sign a petition with my other siblings in Hennepin county so we can have court document proof that our names were changed during the adoption process. I went to this place and brought all the documents I received directly from the judge and my birth certificate and ID, and the lady who cashed it for me was very understanding and thoroughly looked through all of our documents and told me she made double copies to save digitally just in case in the future if I receive another check in my previous name. I went to this exact location and tried cashing the exact same check they already did back in September 2021 and the lady was very rude and unprofessional, At first she told me she had no file or any saved information on my file from before and that I needed to bring in the documents again. I left and brought back all the exact same documents AGAIN and she took copies of all the documents I brought in, and informed she did have record on file that i did previously cash my check there but the information wasn’t good enough. I told her those papers were directly from the judge who had access to my adoption/name change files and she laughed at me in my face and told me “I’m not good with documents and my manager said no, so you so that need to explain anything to me” as I tried to calmly tell her that I don’t under why m name change documents aren’t enough proof if you guys already scanned my documents went over them and told me everything was fine the first time!!! seriously why are you even working at a cash checking place if you are going to be rude and demand customers to bring in addition information just to tell them no and laugh at them. There is no other documentation that i need to show proof of a name change everything I provided to the clerk was the exact documentation the judge who released my records to me gave me. People have lives and things to do and I feel personally attacked as if this lady thought I was a liar and faking everything basically telling me I’m a liar and bringing in fake information WHEN THIS EXACT SAME LOCATION ALREADY TOOK COPIES OF ALL OF MY DOCUMENTS AND TOLD ME “IF YOU COME BACK WE WILL HAVE ALL OF YOUR INFORMATION ON FILE JUST IN CASE” Totally unprofessional and extremely rude to laugh in a customers face and tell them “Im not good with documents”

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  Response from the owner

  Elijah, please tell me the location of this occurrence as I would like to find out who treated you this way and make it right for you. You can call me directly on my cell at 612 8031211 Gary A Dachis

• R

  Romeo Johnson

  1.0

  Terrible service!!! Very rude people! Won’t even let you speak. Kyle and whoever his “supervisor” is are the absolute worst!! I’ll be handling this very soon

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