Universal Lending Home Loans- Billings MT Grand Ave, Billings, Montana

Universal Lending Home Loans- Billings MT Reviews

3.6 stars based on 12 reviews

Featured Comments:

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  Jenna Schaefer

  5.0

  Brian made my home-buying experience seamless and enjoyable. He and his team were attentive to my questions and needs, and timely with responses to questions or information requests. I was able to complete by home buy very quickly with virtually no snags or setbacks. Everyone from Universal Lending was extremely friendly, and went above and beyond to ensure my experience was positive. I would 100% recommend Brian and his team at Universal Lending for home buying needs!

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  Response from the owner

  Congratulations on your new home! We love hearing that you had an enjoyable with experience Brian Hafner and his team. We appreciate you taking the time to leave this review, and for recommending Brian to your friends and family for their home financing needs.

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  amy Zaharris

  1.0

  Veterans steer clear!!! We were attempting to buy a home with a VA loan, working with Tawna at Universal Lending. All through the process things were supposedly moving along just fine. Three days before we were scheduled to sign closing documents we received a call from Tawna, and she told us that the VA had denied our loan. It was devastating. Long story short, we promptly left Universal Lending and called Kamber Kelly at LendUS. Kamber saved our deal and got us our rightly earned VA loan!! Turns out the VA NEVER DENIED US. Tawna and Universal Lending were lying to us to cover up mistakes that they had made. In fact, the VA had not even received our application. Thank God we left this deceitful company and found a much better one because otherwise we wouldn’t have the beautiful home we have now. Watch out for this business!!

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  Response from the owner

  Hello Amy, we apologize for the service you've experienced with us. Universal Lending has had the pleasure of serving our customers and that's because we strive to give every customer the highest level of service. We would like to have the opportunity to discuss this issue with you in greater detail. You can contact our Compliance Department directly by emailing [email protected]. Someone will contact you directly by phone or email within 24 hours of your request. We appreciate you taking the time to provide us with your feedback and look forward to speaking with you.

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  Jonathan Wells

  5.0

  Brian is an OG! Always gets the job done for his clients! I would trust him with my life

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  Response from the owner

  Thanks Jonathan for the recommendation!

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