Vantage Credit Union St Charles Rock Rd, Bridgeton, Missouri

Vantage Credit Union Reviews

3.4 stars based on 16 reviews

Featured Comments:

• M

  Megan Maierhoffer

  5.0

  Kevin is awesome.. Kevin keep being you because you’re the best :)

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  Response from the owner

  Thank you for sharing your feedback. It's going to make Kevin smile!

• J

  John Doe

  1.0

  I am very displeased with this institution’s services. I banked here for a few years, but never used them as much as other banks because their technology is so archaic. Their app was very old, and didn’t seem secure. I also didn’t like not having the option to lock my card as you do with some credit and debit cards. When I closed my account I told the teller this and he acted like he never heard of this feature. Sweetie, it’s 2022, get with the times. Also, their opening and closing times are annoying, they open late and seem to close early. I hate how they remodeled the bank and how there is usually only one teller available. I highly doubt I will ever bank here again.

• L

  Life as I know it

  1.0

  Have had an account in good standing for 20 years and have provided extensive notes as to my travel and places I need to do transactions over and over again, yet they keep leaving me stranded without funds all weekend until they reopen again on Monday, because they keep denying my transactions. At what point are you going to know me as a customer and meet my needs? After 20 years this should not be happening!! The last 10 years have been a steady decline so I can't imagine you being in business another seven years.

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  Response from the owner

  Whenever we're notified of travel plans, our system is updated to allow transactions as requested. We can set up more permanent notifications for members who travel frequently. If you'd like to work with our card department to get this resolved, please email [email protected] or call 314.264.5250.

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