Regions Bank St Charles Rock Rd, St Ann, Missouri

Regions Bank Reviews

2.7 stars based on 24 reviews

Featured Comments:

• j

  jamericka white-lee

  5.0

  I've been banking with regions for a few years now and I can honestly say that one representative specifically has been HANDS DOWN the best representative in St .Louis her name is ELISE. Everytime I go there and she is there i know i'm going to have nothing less than an excellent experience ! I am a RNA for a homehealth care business and I swear she's the only one that has been able to cash my check with no issues other than the umb bank . So Elise please please please keep up the good work and please don't leave this location my life depends on you lol :)

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  Response from the owner

  We appreciate the kind words shared about Elise! Please stop by if you ever need us again!

• d

  donna

  1.0

  Not good for a potential new customer when no one answers the phone.

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  Response from the owner

  Hello, Donna. Thank you for sharing your review and feedback, it is very important to us! Allow us to learn more on your experience, we’d like to document it properly and see how we can better assist. Please email us at [email protected] to share more, we’ll be glad to respond as soon as we can. - Hector

• R

  Rick Zellner

  1.0

  Forget about trying to use the online service to reconcile your bank statements. After being on the telephone for 1 hour 18 minutes, I was told I had to go into a branch office. The last time I attempted to go into a branch office, it was by appointment only. At this point, my only option will be to close the account at Regions for the lack of concern expressed by the four agents that did not have a clue on trying to help me.

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  Response from the owner

  Hi, Rick. We understand this wasn't a great experience and would like to learn more about what happened. If you send us an email to [email protected], we'll reach out. -Tyler

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