Vantage Credit Union Greenway Chase Dr, Florissant, Missouri

Vantage Credit Union Reviews

3.4 stars based on 12 reviews

Featured Comments:

• S

  Shelia “Kitty7” Thompson

  5.0

  This location is on the mark (5 stars)! Everyone I've interacted with talk to you like they're genuinely concerned. They are - so if you visit that location ask them how their day is going. Beat them to the punch, like I did, today. Almost forgot to mention that they're very concerned with your savings. I know because they ask.

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  Response from the owner

  You made us smile! Thank you for the kind feedback.

• a

  a johnson

  1.0

  Called to check on transactions placed on my daughter’s account and I explained to the lady that my daughter didn’t have the answer to whatever they were asking her so I called in. She gets very rude and says she will send me to a supervisor... her name was Mary and out of all the years I have been with vantage this was the worse experience ever. She profiled me because she did something wrong and couldn’t find my account or daughters. I will be closing all of my accounts with them!

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  Response from the owner

  Thank you for bringing this to our attention. Our contact center manager should have reached out to you today. We have addressed the employee involved. We hope that your other experiences with Vantage outshine this call, and that you know we value your membership.

• O

  O'Shee Devine

  1.0

  This community CREDIT UNION: During a pandemic they couldn’t even fake like they care about people of color! 2 payments presented funds not in account yet they send both back but took their $70 return payment fee from my unemployment. Thanks Karen.

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  Response from the owner

  Ms. Davidson- We care about all of our members at all times and are sorry that you had payments presented when there weren't funds available in your account. Our hope is that the new year brings better times for all.

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